Referral Programme Terms

1. The programme

The Clear Home referral programme lets people introduce customers to Clear Home Technical Services (“Clear Home”), a home maintenance company serving Dubai, UAE, and earn a commission on eligible services. These terms apply to everyone who registers (“Referrer”).

2. Joining

Registration is free. Each registration is reviewed by Clear Home, which may approve, reject or suspend any referrer account. Your referral code and link only earn commission once your account is approved. Please give accurate details and keep your login private.

3. How referrals are credited

You share your personal referral link (for example https://clearhome.ae/?ref=YOURCODE).
When someone opens it, their browser stores your referral code in a first-party cookie for up to 60 days. If they open several referral links, the most recent one is credited.
An enquiry, quotation request or booking made while the code is stored is recorded against your account. Clear Home confirms the attribution when linking it to the actual job and invoice, and may correct it where justified.
You may not refer yourself, and a customer already introduced by another referrer may not be credited to a second referrer. Referrals Clear Home reasonably considers fraudulent, duplicated or misleading are not eligible.
Please promote Clear Home honestly. Do not spam, make false claims, or present yourself as a Clear Home employee or agent.

4. Commission

The commission is 15% of the eligible service amount actually received by Clear Home from the referred customer, excluding VAT, refunds, cancelled jobs and other excluded charges. For example, an eligible service amount of AED 1,000 earns a commission of AED 150.00.

Commission is calculated only after the job is completed and the customer’s invoice is fully paid.
No commission is payable on cancelled bookings, unpaid invoices, refunded services, self-referrals or fraudulent referrals.
Clear Home may change the commission rate for future referrals. A referral keeps the rate it was created with.

5. Approval and payment

Once a commission is calculated, Clear Home reviews and approves it, then pays it using the payout method you chose at registration (bank transfer, cash or another method agreed with you). Clear Home collects any payout details from you privately when a payment is due and records the payment date and transaction reference in your dashboard. You are responsible for any tax that applies to commission you receive.

6. Your data and customers’ privacy

We store the name, email, mobile or WhatsApp number and payout method you provide, your referral records, and the referral cookie described above, only to run the programme, calculate and pay commission and prevent fraud. Referrers never see customers’ names, contact details or addresses; your dashboard shows only a reference, the service and its status. To detect duplicates, Clear Home keeps a one-way scrambled (hashed) form of a referred customer’s email and phone number. See our Privacy Policy.

7. Changes and ending

Clear Home may update these terms or end the programme, with future referrals governed by the updated terms. You may stop taking part at any time. Referrers are independent: taking part does not create employment, partnership or agency.